Refund policy

At Etherea, every pair of wings is handmade and hand-painted to order, so we are unable to accept returns or refunds for change of mind, incorrect sizing, or buyer's remorse.

Defective or damaged items: Your satisfaction matters to us. If your wings arrive defective or damaged, we will make it right. Contact us within 14 days of delivery at ethereasupport@gmail.com with your order number and clear photos of the issue, and we will arrange an exchange for the same item.

Eligibility: To qualify for a defect/damage exchange, the item must be unused, unworn, and in its original condition. Damage caused by normal wear, misuse, drops, or accidents after delivery is not covered.

Because each pair is made to order, we do not accept returns outside of the defect or damage exchange described above. If an exchange is not possible, a refund will be issued at our discretion.